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FAQ

We did our best to answer every possible question or circumstance…  If you don’t find what your looking for on this page…
We would love to answer it for you in person! Give us a call @ 951.318.1574

 

Q.  Do you have more than one space?

 

A)  No. We do not have multiple stages.

 

Q. Can I swing by unannounced to tour the studio?

 

A) Yes, but we do not recommend it.  If the studio is in use at the time you stop by we will not interrupt a rental in progress. We also do not man the studio with regular office hours, which also aids in keeping our prices low…  We hate to have someone come by only to be disappointed by a locked up studio… The best way to tour the facility is by appointment.

 

Q.  How big is your space?

 

A)  Our shooting space is 3000 sq ft.

 

Q. What are your rates

 

A) We are $40/hr for photography & $50/hr for video shoots

 

Q. Can we share the cost of rental and space with more than one photographer?

 

Yes.  2 shooters are permitted.  More than 2 may be considered a group event and would come with additional costs.

 

Q. Do you offer discounts to students?  What do I need in order to receive the student discount?

 

A) Yes. We do offer a substantial discount for student projects (25%).  A current student I.D. is required.  For additional information on student rates please visit our rates page.

 

Q.  Why isn’t the student rate offered on weekends?

 

A) Weekends typically book the fastest and are usually full day shoots.  We do not offer any discounts or special pricing other than our advertised day rates on Saturdays and Sundays.

 

Q.  Why are there hour minimums

 

A) Hour minimums are put in place to ensure the studios costs are covered.  We have a 2 hr minimum on weekdays and a 5 hr minimum on Saturdays & Sundays.

 

Q.  Why do you require booties and taped shoes on the cove

 

A) Painting the cove in between clients on the same day typically isn’t possible and painting in general is costly.  When we keep it clean by asking our clients to wear booties and or tape their shoes it aids in keeping our prices on the down low… WOOT! WOOT!!!

 

Q.  Do I have access to a refrigerator or cooler

 

A) Yes. We have a full size refrigerator with plenty of room for your groups refreshments as well as a 70 gallon stainless steel cooler on wheels.

 

Q.  Can we bring alcohol into the studio

 

A) Yes. Your group may bring in alcohol.  However, the sale of alcohol is prohibited.  If you choose to bring alcohol in for your shoot it must be offered free of charge and you will be asked to sign a waiver clearing Shutterstories of any liabilities…

 

Q.  Why does the light grid cost more

 

A) The light grid draws some serious power in comparison to the strobes and are typically more expensive to repair or replace.

 

Q.  How much courtesy time do you give before and after each rental

 

A) Every rental gets 15 min before & after their scheduled rental time.

 

Q. what are your hours?

 

A) Shutterstories is available 24/7… Our daytime availability is 8 am-11 pm and our overnight hours start at 11:01 pm and end at 7:59 am.  Overnight hours have an increased rate. For additional information please visit our rates page.

 

Q. how many persons are allowed per shoot

 

A) Up to 15 people are allowed per shoot with the exception of full day rentals (9 hrs) which are allotted up to 25 people.

 

Q. Drugs & paraphernalia

 

A) Illegal drugs of any kind are NOT permitted in the studio! Please keep in mind that if you or anyone in your group is caught using illegal drugs in the studio you and your group will be asked to leave.

 

Q. whats included with every rental

 

A) We have an app to answer that… j/k… but we do have a dedicated page that tells you exactly what’s included in your rental.

 

Q. Why am I asked to sign a rental agreement every time I rent and exactly what am I signing?

 

A) All clients are asked to sign a rather standard rental agreement ensuring Shutterstories is renting to a consenting adult and that that such adult will act like one in our studio…:) If you would like to know exactly what you are asked to sign you can read through it on our Rental Policies page

 

Q. Can part of my group show up early to use the makeup stations or unload props and equipment?

 

A) Yes.  Each renter gets a 15 min courtesy,  before and after their rental start time. If you or your group wishes to start any earlier than the courtesy time and we can accommodate we will bill you accordingly

 

 

 

 

981 Iowa Avenue Ste B Riverside, Ca., 92507 . shutterstories@shutterstories.net . 951.318.1574
2016 shutterstories